Terms and Conditions

Supplier (Service Provider)
Name: International Kodály Society
Registered seat: H-1149 Budapest, Róna u. 120–122. 3. em. 340, Hungary
Registration authority: Fővárosi Törvényszék
Registration number: 01-02-0007044
Tax number: 30001664-1-42
Email: office@iks.hu

1. Scope and Contract Formation

These Terms and Conditions apply to all purchases made via the IKS website.

By placing an order, the customer submits an offer to purchase. A contract is concluded when the IKS confirms the order by email confirming dispatch of the goods.

2. Prices and Fees

Prices are indicated on the website at the time of ordering and are stated in USD unless otherwise specified.

The IKS reserves the right to modify prices at any time; however, prices already confirmed in an order will not be affected.

3. Payment Methods

Payment may be made via:

  • PayPal
  • Credit or debit card via SimplePay

Payments are processed through secure, encrypted channels by third-party payment providers. The IKS does not store card details.

4. Order Processing and Delivery

  • Orders are confirmed by email upon receipt.
  • Customers will be informed if items are unavailable. No substitutes will be sent without consent.
  • Delivery:
    • Within Europe: surface mail
    • Outside Europe: airmail
  • Dispatch typically occurs within one week.

5. Membership

Membership fees grant benefits for a period of 12 months, as described on the website.

6. Right of Withdrawal (EU Consumers)

Consumers have the right to withdraw from the contract within 14 days without giving any reason, in accordance with the Consumer Rights Directive (2011/83/EU).

The withdrawal period expires 14 days after the day on which the customer acquires physical possession of the goods.

To exercise the right of withdrawal, the customer must inform IKS by email.

Effects of Withdrawal

  • The customer must return the goods without undue delay and no later than 14 days after notifying withdrawal.
  • Goods must be returned in appropriate condition.
  • The customer bears the direct cost of returning goods unless otherwise agreed.

Refunds

  • All payments, including standard delivery costs, will be reimbursed within 14 days of receiving the returned goods or proof of return.
  • Refunds will be made using the original payment method.

7. Returns and Defective Goods

If goods are defective or incorrectly supplied, the customer is entitled to remedies under Hungarian law, including repair, replacement, or refund.

8. Complaints and Legal Remedies

Customers may submit complaints using the contact details above.

Consumers may also turn to:

  • the competent consumer protection authority in Hungary
  • the European Commission’s Online Dispute Resolution platform

9. Data Protection (Privacy)

The IKS processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Hungarian law (Act CXII of 2011).

Key principles:

  • Data is processed solely for contract performance, legal obligations, or legitimate interests
  • Data is shared only with service providers necessary for fulfilment (e.g. payment processors, delivery services)
  • Data subjects have the right to access, rectify, erase, and restrict processing of their personal data

Payment data is handled exclusively by secure third-party providers.

10. Limitation of Liability

The IKS is not liable for delays caused by postal services or circumstances beyond its control, except where required by law.

11. Amendments

The IKS reserves the right to amend these Terms and Conditions. Changes do not affect contracts already concluded.